ICVR and AALC Privacy Policy – 2023

This page, written by Dr. Sheldon Marks, outlines key aspects of the ICVR and AALC Privacy Policy. We understand and agree with every patient’s need to ensure the highest level of privacy and security with all medical records and personal information.

What information do we collect?

We collect information from every prospective patient when they fill out a form or inquire in person, by phone or on-line about vas reversals or sperm retrieval. This allows us to stay in contact before, during or after the vas reversal to provide continued care. When contacting ICVR, Arizona Andrology Lab and Cryobank (AALC) or registering on our site, in person or any format, as appropriate, prospective patients may be asked to provide their name, e-mail address and/or phone number or other information so that we can continue to provide care.

What do we use your information for?
Any of the information we collect from prospective or active patients may be used in any or several of the following ways:

1. To improve our website and our practice (we continually strive to improve our website based on the information and feedback we receive from prospective and active patients as well as other doctors and health care providers) as well as
2. To maintain contact, answer questions and continue our medical care with prospective and active patients.

How do we protect personal information?

We implement a variety of security and cyber measures to maintain the safety of everyone’s personal information when they enter, submit, or we access personal information. We regularly review and update all security features, and review cyber security policies and alerts with all staff.

We use a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed in office by those authorized with special access rights to our systems, and are required to keep the information strictly confidential at all times and are NOT to be shared with anyone.

After a transaction, all critical private information (credit card numbers, social security numbers, financial information, etc.) is not stored on our servers. At the completion of any financial relationship when all bills are paid in full, all financial, credit or payment information is removed from the records and securely eliminated and destroyed.

Do we use cookies?

We do not use cookies. (Dawn, our Senior Patient Care Coordinator, likes to point out that she enjoys eating cookies).

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer or provide to outside parties any of our patient’s personally identifiable information. This does not include trusted third parties who assist us in operating all aspects of our website, social media, search engine optimization, live chat, conducting our business, or servicing and caring for our patients, so long as those parties agree beforehand to keep this information strictly confidential and not share this with anyone. We may also release any information when we believe the release is appropriate to comply with any federal, state, or local municipal laws, enforce our website policies, or protect our staff, vendors and patients or others rights, property, or safety.

Non-personally identifiable patient information, where there is no way to trace this information to each individual, may be provided to other parties for promotion, marketing, advertising, research, publication, presentations or for other appropriate and controlled uses.

Online Privacy Policy

This online privacy policy applies to information collected through our website, phone or internet inquiries and also to information collected offline and by our contracted SEO partners.

Each Person’s Consent

By using our website or accessing our center by phone or internet or in person, each person consents to our website and practice privacy policy.

Changes and Modifications to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions, suggestions, issues or concerns regarding this privacy policy, please contact us by calling (888) 722-2929 any weekday during regular business hours or email Dr. Sheldon Marks at . We are always open and receptive, encouraging any suggestions or needed corrections.

This page was reviewed, edited and updated on January 4, 2023 by Dr. Sheldon Marks.